Total | Total | Total | | 3,402,000 | 121,000 | 1,137,000 | 314,000 | 211,000 | 34,000 | 118,000 | 85,000 | 178,000 | 381,000 | 25,000 | 448,000 | 166,000 | 73,000 | 84,000 | |
Very Satisfied / Satisfied | | 2,960,000 | 100,000 | 1,006,000 | 269,000 | 181,000 | 29,000 | 101,000 | 74,000 | 151,000 | 331,000 | 22,000 | 384,000 | 145,000 | 66,000 | 75,000 | |
Neither satisfied nor dissatisfied | | 228,000 | | 70,000 | 22,000 | 15,000 | | 7,000 | | 16,000 | 28,000 | | 31,000 | 11,000 | 3,000 | 6,000 | |
Dissatisfied / Very dissatisfied | | 214,000 | 13,000 | 61,000 | 23,000 | 15,000 | | | | 11,000 | 22,000 | | 33,000 | 10,000 | | | .. |
No Problems | Total | | 2,159,000 | 80,000 | 717,000 | 199,000 | 140,000 | 20,000 | 77,000 | 53,000 | 107,000 | 228,000 | 17,000 | 293,000 | 105,000 | 47,000 | 62,000 | |
Very Satisfied / Satisfied | | 1,938,000 | 69,000 | 649,000 | 176,000 | 126,000 | 17,000 | 71,000 | 48,000 | 93,000 | 204,000 | 16,000 | 262,000 | 92,000 | 44,000 | 56,000 | |
Neither satisfied nor dissatisfied | | 120,000 | | 42,000 | 11,000 | 8,000 | | | | | 12,000 | | 14,000 | 7,000 | | | .. |
Dissatisfied / Very dissatisfied | | 101,000 | | 26,000 | 11,000 | | | | | | 12,000 | .. | 17,000 | | .. | | .. |
Problems | Total | | 1,243,000 | 41,000 | 420,000 | 115,000 | 72,000 | 14,000 | 42,000 | 31,000 | 71,000 | 153,000 | 8,000 | 155,000 | 62,000 | 27,000 | 22,000 | |
Very Satisfied / Satisfied | | 1,021,000 | 31,000 | 357,000 | 94,000 | 55,000 | 12,000 | 30,000 | 26,000 | 58,000 | 128,000 | 7,000 | 122,000 | 53,000 | 22,000 | 19,000 | |
Neither satisfied nor dissatisfied | | 109,000 | | 28,000 | 10,000 | 7,000 | | 5,000 | | | 16,000 | .. | 17,000 | 4,000 | | | |
Dissatisfied / Very dissatisfied | | 113,000 | 5,000 | 35,000 | 12,000 | 9,000 | .. | | | | 10,000 | .. | 15,000 | | | | .. |