Total | Total | Total | | 3,465,000 | 121,000 | 1,178,000 | 321,000 | 214,000 | 35,000 | 118,000 | 85,000 | 180,000 | 389,000 | 26,000 | 443,000 | 170,000 | 73,000 | 88,000 | |
Very Satisfied / Satisfied | | 3,003,000 | 106,000 | 1,027,000 | 272,000 | 185,000 | 29,000 | 106,000 | 72,000 | 152,000 | 343,000 | 22,000 | 381,000 | 147,000 | 67,000 | 74,000 | |
Neither satisfied nor dissatisfied | | 259,000 | 7,000 | 90,000 | 26,000 | 16,000 | | | | 17,000 | 27,000 | | 31,000 | 14,000 | | | .. |
Dissatisfied / Very dissatisfied | | 203,000 | 8,000 | 62,000 | 24,000 | 13,000 | | | 6,000 | 12,000 | 18,000 | | 30,000 | 9,000 | | 5,000 | |
No Problems | Total | | 2,306,000 | 84,000 | 780,000 | 207,000 | 154,000 | 23,000 | 81,000 | 55,000 | 122,000 | 254,000 | 19,000 | 294,000 | 100,000 | 57,000 | 61,000 | |
Very Satisfied / Satisfied | | 2,069,000 | 76,000 | 701,000 | 181,000 | 141,000 | 20,000 | 74,000 | 48,000 | 106,000 | 232,000 | 16,000 | 265,000 | 90,000 | 53,000 | 52,000 | |
Neither satisfied nor dissatisfied | | 141,000 | | 47,000 | 16,000 | 8,000 | | | | | 15,000 | | 15,000 | | | | .. |
Dissatisfied / Very dissatisfied | | 96,000 | | 32,000 | | | | | | | 7,000 | | 14,000 | | | | |
Problems | Total | | 1,159,000 | 37,000 | 398,000 | 115,000 | 60,000 | 12,000 | 37,000 | 30,000 | 59,000 | 135,000 | 7,000 | 148,000 | 69,000 | 17,000 | 27,000 | |
Very Satisfied / Satisfied | | 934,000 | 30,000 | 326,000 | 90,000 | 44,000 | 9,000 | 32,000 | 24,000 | 46,000 | 112,000 | 7,000 | 116,000 | 56,000 | 14,000 | 22,000 | |
Neither satisfied nor dissatisfied | | 118,000 | | 43,000 | | 9,000 | | | | | 12,000 | .. | 17,000 | | | | .. |
Dissatisfied / Very dissatisfied | | 107,000 | | 30,000 | 15,000 | 7,000 | .. | | 4,000 | | 11,000 | .. | 16,000 | 8,000 | | | .. |